Service Request Ticket - # 54294

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 28, 2014 12:16 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110097[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34JLZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007, TRANSFER to W#201300224 Camtasia 7.1 from ODS Grant bundle, Dragon Naturally Spring Prem Ed. v12 from P0092529

Wired NIC 78:2B:CB:B3:9E:C3

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Jul 28, 2014 12:40 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lexie Widmer Jul 28, 2014 12:40 PM 
Network cable wasn't in all the way.
Add Attachment
Lexie Widmer Jul 28, 2014 12:28 PM 
Task reassigned to Lexie Widmer.
 Add Attachment
Jennifer McCarroll Jul 28, 2014 12:16 PM 
****This is an email****
Hi,

The PC in the Digital Production Room (HL 122)
won't login.
WOU#20110097[Edit Inv].  I've tried restarting it to no avail.

This PC has given us issues in the past.

~Scott
Add Attachment