Service Request Ticket - # 54299

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2014 09:07 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110881[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G455V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446 TRANSFERRED from W#20080031[Adobe Acrobat Pro 10 WIN from P0084592]

Wired NIC 18:03:73:26:0F:80

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Jul 29, 2014 09:59 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Jul 29, 2014 09:59 AM 
She didn't have enough print credits.  Lori fixed
that.
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Lexie Widmer Jul 29, 2014 09:13 AM 
Task reassigned to Lexie Widmer.
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Alyssa Little Jul 29, 2014 09:07 AM 
She's been trying to send documents to the MNB 110
color printer but none of them are sending. It
doesn't give her an error message and the document
doesn't show up in the printer queue but it
doesn't print.

Network name LabMNB110color
She will be available all day and the lab door is
propped open for you
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