Service Request Ticket - # 54304

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2014 12:34 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110842[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BW75V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, TRANSFER Adobe CC2015 subscription serialized desktop from Order#6617 DEC2015 to new computer W#20141197 SR60391

Wired NIC 18:03:73:26:11:E9

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Jul 29, 2014 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Jul 29, 2014 01:23 PM 
Activated Java plugin. Works fine now.
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Miles Rakestraw Jul 29, 2014 12:49 PM 
Task reassigned to Miles Rakestraw.
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Lexie Widmer Jul 29, 2014 12:39 PM 
Left VM.
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Kevin Thibeault Jul 29, 2014 12:34 PM 
****This is an email****
I am getting a message that tells me the plugin
has been disabled when I try to login to banner.
please help.

comp # 20110842[Edit Inv]
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