Service Request Ticket - # 54308

Service Request Information

CONTACT Name Milligan, Lucinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2014 01:15 PM
Department Graduate Studies Phone 88486
Location Email milliganl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101374[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 341XJQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080862 installed as Office Pro Plus 2007, Hummingbird BiQuery, and Secure FTP w/ AP/ACH Profile

Wired NIC BC:30:5B:DD:D7:39

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Jul 29, 2014 01:35 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Jul 29, 2014 01:35 PM 
Mouse has been delivered and installed.
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Miles Rakestraw Jul 29, 2014 01:25 PM 
Task reassigned to Miles Rakestraw.
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Sarah Pettigrew Jul 29, 2014 01:15 PM 
NEW EQUIP SETUP: A wireless mouse needs to be setup and 
delivered to Lucinda Milligan in AD 101D. It is to be used with 
computer W#20101374[Edit Inv]. The equipment is on the shelves across 
from the restroom in ITC 009.
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