Service Request Ticket - # 54311

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2014 02:04 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140014[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570DNM Printer
Serial No. XFN188640 Location PDR

Model 8570DNM Hostname timber.wou.edu
Notes Print Resolution 2400 FinePoint, 40 ppm Black and Color, Ethernet, Automatic Duplex Print, Input Capacity 625 Sheets, Monthly Duty Cycle 85,000 Images, Internal Memory 512 MB standard and 2GB Max, Solid Ink Color Technology [PAGEPACK PRINTER] PIN: 0799 IP: 140.211.114.38 Ink/Toner Refill Xerox - 108R00929 Colorqube Ink Black Cartridges (2 Sticks), Xerox - 108R00926 Colorqube Ink Cyan Cartridges (2 Sticks), Xerox - 108R00927 Colorqube Ink Magenta Cartridges (2 Sticks), and Xerox - 108R00928 Colorqube Ink Yellow Cartridges (2 Sticks)

Wired NIC 9C:93:4E:54:0F:39

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 31, 2014 11:12 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 31, 2014 11:12 AM 
done!
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Sarah Pettigrew Jul 29, 2014 02:04 PM 
NEW EQUIP SETUP: A network printer needs to be setup and 
delivered to ITC 009. This printer is replacing W#20081124[Edit Inv]. The 
WOU # of the new printer is 20140014[Edit Inv]. The printer has been 
powered down on the counter in ITC 008.
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