Service Request Ticket - # 54312

Service Request Information

CONTACT Name Dantas-Whitney, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2014 02:25 PM
Department College of Education Phone 88636
Location Email dantasm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130547[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag 9WGCFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WGCFZ1 Location Student worker

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986;

Wired NIC F8:B1:56:C5:A5:DD

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Jul 29, 2014 04:48 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Jul 29, 2014 04:48 PM 
Her HDMI port was being converted into vga (which
doesn't carry audio).  Swapped it out for a hdmi
display cord and disabled the onboard sound. 
Works fine now.
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Lexie Widmer Jul 29, 2014 04:21 PM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Jul 29, 2014 02:43 PM 
Left VM.
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Alyssa Little Jul 29, 2014 02:25 PM 
****This is an email****
Good Morning~

Dr. Dantas-Whitney's new computer/monitor
#20130547[Edit Inv] is not allowing voicemails to be heard.
 If we could have someone look at it, it would be
appreciated.

Thanks,

Darla
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