Service Request Ticket - # 54320

Service Request Information

CONTACT Name Behmard, Hamid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2014 01:07 PM
Department Mathematics Phone 88869
Location Email behmarh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120654[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80C6DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0088808, TRANSFERRING to new iMac W#20171006 JULY2017: MATLAB individual perpetual pc license(#171383)He has access online to install himself, Adobe Acrobat Pro 11 license P0089918, Camtasia for MAC v2.10.2 VISA20140600 MAY2015

Wired NIC 10:DD:B1:9D:DA:B7


Wireless NIC 8C:2D:AA:47:7B:25


Bluetooth NIC 8C:2D:AA:47:7B:26

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Jul 30, 2014 03:01 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Jul 30, 2014 03:01 PM 
Ran updates.
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Lexie Widmer Jul 30, 2014 01:10 PM 
Task reassigned to Lexie Widmer.
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Alyssa Little Jul 30, 2014 01:07 PM 
Wants you to help him update his Mac.
He's in his office from now till about 2
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