Service Request Ticket - # 54329

Service Request Information

CONTACT Name Seabright, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2014 12:37 PM
Department Business/Economics Division Phone 88359
Location Email seabrim@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121239[Edit Inv] (opens in a new window) Bldg/Room WEST 107
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2PKDNML Location Mark Seabright [RETIRED was used by visiting prof]

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D6:5B:71


Wireless NIC EC:35:86:47:C7:B6


Bluetooth NIC EC:35:86:47:C7:B7

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Aug 19, 2014 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 19, 2014 10:41 AM 
Machine is all set up. Connected to BU-Greenspan
and WH-Westhouse. Mark didn't want iLife installed
on his machine..
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Lori Burgeson Aug 18, 2014 07:06 PM 
Task reassigned to Megan Eichler.
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Lori Burgeson Aug 18, 2014 07:06 PM 
He has I drive access for the Buisness/Economics folder, so he will 
need to be mapped to that as well.
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Shandelle Plasker Aug 15, 2014 12:03 PM 
Moved to the rack in ITC013. Next to the other GFA's.
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Lori Burgeson Aug 04, 2014 08:08 AM 
Setup is Tuesday, Aug 19 at 10am, which is his start 
day
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Lexie Widmer Aug 01, 2014 02:52 PM 
Task reassigned to Lori Burgeson.
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Lexie Widmer Aug 01, 2014 02:50 PM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Aug 01, 2014 02:50 PM 
Equipment is back on the shelf.
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Lori Burgeson Aug 01, 2014 02:28 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Aug 01, 2014 02:28 PM 
Called Kathy Witwer.  She mentioned that Mark would 
be starting Tuesday, August 19.  Kathy will email 
Mark to find out what time would work best for him 
and she will get back in contact with me.
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Lexie Widmer Aug 01, 2014 01:47 PM 
Ready for Lori or Megan
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Lexie Widmer Aug 01, 2014 11:07 AM 
Reimaging now.
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Lexie Widmer Aug 01, 2014 10:50 AM 
Task reassigned to Lexie Widmer.
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Tricia Flaherty Aug 01, 2014 10:46 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Aug 01, 2014 10:46 AM 
Mark has been on sabbatical and is just getting
back he would like to get the computer setup in
his Office On Tuesday August 19th.  Please contact
him or Kathy Witwer in Bus/Econ if this is not
possible.
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Sarah Pettigrew Jul 31, 2014 12:37 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
Mark Seabright in WH 107. Kathy Witwer (ext. 88421) can also be 
contacted for delivery. The WOU # of the new computer is 
20121239[Edit Inv] and the old computer is 20071109[Edit Inv]. 
The iMac is on the counter in ITC 008.
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