Service Request Ticket - # 54332

Service Request Information

CONTACT Name Harris, Glen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2014 02:22 PM
Department Athletics Phone 89249
Location Email harrisg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130698[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Laser Printer
Serial No. D6X450464 Location PDR

Model 4622/DT Hostname ath-hallway.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP:140.211.112.24 ECONCIERGE: Xerox High Capacity Black Toner Cartridge #106R01535 $313.37 VISA2016006183 Ink/Toner Refill

Wired NIC 00:00:AA:D9:6B:FD

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 31, 2014 04:17 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 31, 2014 04:17 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jul 31, 2014 04:16 PM 
took out the fuser and installed it again. Error
went away. Had Glen do a test print.
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Alyssa Little Jul 31, 2014 02:22 PM 
Printer ath-hallway is giving them  an error "user
motor failed" and there is an orange flashing
light. It's in the hallway on the second floor.
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