Service Request Ticket - # 54336

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2014 02:51 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130049[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B000619 Location PDR

Model ColorQube 8880 Hostname hlalcove.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.40 Metered Code: 6597 RMA 1/7/15 old serial#XFL134051 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:9E:6B

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Megan Thibeault Aug 04, 2014 01:29 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 04, 2014 01:29 PM 
Task reassigned to Shandelle Pepper.
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Megan Thibeault Aug 04, 2014 01:29 PM 
Shandelle went down to the library with Mo.
Printer is working correctly now.
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Megan Thibeault Jul 31, 2014 04:26 PM 
ref#19862353

88,500 error code
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Alyssa Little Jul 31, 2014 02:51 PM 
Alcove printer on second floor not working and
giving a really long error code.
He's going to email megan the error code.
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