Service Request Ticket - # 54338

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2014 09:33 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101462[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44ZSJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007, TRANSFERRED to new CPU W#20141145 SR59531 MAR2016: Adobe DreamWeaver CS5.5 WIN from P0071871

Wired NIC 78:2B:CB:A6:34:A8

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Aug 01, 2014 10:07 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Aug 01, 2014 10:07 AM 
Made her admin and showed her how to run flash
update.  Also recommended that she either log off
or restart instead of shutting down every night.
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Lexie Widmer Aug 01, 2014 09:46 AM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Aug 01, 2014 09:46 AM 
Sent Zach over.
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Meghann Thilberg Aug 01, 2014 09:33 AM 
Computer 20101462[Edit Inv] needs the Adobe Flash to be
updated. 

Room 206 in the library.
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