Service Request Ticket - # 54340

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2014 12:22 PM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130530[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WK9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WK9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:2C

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Aug 04, 2014 10:22 AM 
Status changed from (2) Scheduled to (5) Completed
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Babatunde Idahor Aug 04, 2014 10:22 AM 
Logitech wireless Keyboard and mouse has been set-up  
on the machine with wou#:20130530[Edit Inv].Invoice was 
signed-off by Tina Palmer.
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Katie Halvorson Aug 04, 2014 08:15 AM 
Someone is around now and we can come over whenever.
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Babatunde Idahor Aug 04, 2014 08:03 AM 
Task reassigned to Babatunde Idahor.
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Lexie Widmer Aug 01, 2014 04:32 PM 
Monday the 4th.
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Lexie Widmer Aug 01, 2014 04:31 PM 
Status changed from (1) Pending to (2) Scheduled
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Lexie Widmer Aug 01, 2014 04:31 PM 
The Mouse and keyboard will go with the front
desk.  Setup scheduled for the Monday, between
9:15 and 9:30.
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Lexie Widmer Aug 01, 2014 12:56 PM 
Left VM.
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Sarah Pettigrew Aug 01, 2014 12:22 PM 
NEW EQUIP SETUP: A wireless keyboard and mouse need to be setup and 
delivered to the Academic Advising Front Desk in APSC 401. It is being used 
with computer W#20130530[Edit Inv]. Contact Tina Palmer for delivery. The 
equipment is on the shelves across from the restroom in ITC 009.
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