Service Request Ticket - # 54360

Service Request Information

CONTACT Name Zobel, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2014 10:28 AM
Department Education & Leadership Phone 88728
Location Email zobelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091326[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53MZJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819, TechSmith Camtasia Studio v8.4.2 and Snagit v12.1 from VISA201404102 was upgrade of Studiov7/Snagitv10 on VISA2011002828; NVivo 11 Plus for PC from VISA2016005496 JULY2016-primary install

Wired NIC B8:AC:6F:83:F5:78

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Aug 06, 2014 12:05 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Aug 06, 2014 12:05 PM 
Software has been installed and registered
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Miles Rakestraw Aug 06, 2014 10:39 AM 
Task reassigned to Miles Rakestraw.
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Miles Rakestraw Aug 06, 2014 10:39 AM 
He will be available at 11:30
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Tricia Flaherty Aug 06, 2014 10:28 AM 
Installer and software key can be found at:
T:\camtasia\Studiov8-Snagitv12BundleWIN
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