Service Request Ticket - # 54386

Service Request Information

CONTACT Name Janowiak, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 11, 2014 11:50 AM
Department Creative Arts/Theater-Dance Phone 88593
Location Email janovid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090789[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. SQP00616h5pk Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0073888

Wired NIC D4:9A:20:DD:7D:B2


Wireless NIC D4:9A:20:62:C0:5E


Bluetooth NIC 64:B9:E8:E6:6D:26

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Aug 11, 2014 12:23 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Aug 11, 2014 12:23 PM 
David was there.  He had upgraded to Mavericks and
lost his ability to print.  Readded CA-Minicooper
and Ca-Veronica.  

Veronica was out of toner. Lenore will take care
of that.
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Lexie Widmer Aug 11, 2014 12:06 PM 
Task reassigned to Lexie Widmer.
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Katie Halvorson Aug 11, 2014 11:51 AM 
lenore will be a contact for this 88462
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Katie Halvorson Aug 11, 2014 11:51 AM 
Printer is in Rice 102
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Katie Halvorson Aug 11, 2014 11:50 AM 
Computer says there is an error when printing.  No
one can print to it and he has tried restarting
the printer.  It keeps saying that it was quit
unexpectedly.  

CA-Veronica
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