Service Request Ticket - # 54387

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 11, 2014 12:56 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140004[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL147537 Location PDR

Model ColorQube 8870 Hostname lab-todd139/lab-todd139color- itc001.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.24 Metered pin: 9646 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:1C:47

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Aug 12, 2014 04:58 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 12, 2014 04:58 PM 
done
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Shandelle Plasker Aug 11, 2014 12:56 PM 
NEW EQUIP SETUP: A network printer needs to be setup and 
delivered to ITC001. The printer being replaced is WOU#20090478[Edit Inv]. 
The new printer is on the counter of ITC008 with a WOU#20140004[Edit Inv]
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