Service Request Ticket - # 54407

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2014 10:56 AM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110771[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420
Serial No. 11559801889 Location PDR 2023 Giveaway

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010, Adobe Acrobat PRo XI(v.11) from P0090519

Wired NIC D4:BE:D9:32:3D:E5


Wireless NIC 8C:70:5A:2B:66:94


Bluetooth NIC 08:ED:B9:DB:9E:A3

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact acarlson11@mail.wou.edu 88925

Tracking

Entered by Date Memo
Alexander Carlson
Email

Public
Entered by Date Memo
Alexander Carlson Aug 13, 2014 11:40 AM 
Status changed from (1) Pending to (5) Completed
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Alexander Carlson Aug 13, 2014 11:40 AM 
Mapped I drive and H drive. Done.
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Alexander Carlson Aug 13, 2014 11:07 AM 
Task reassigned to Alexander Carlson.
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Nicole Crane Aug 13, 2014 10:56 AM 
She needs to have access to her I drive, TRI's I 
drive, on her laptop.
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