Service Request Ticket - # 54424

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2014 11:50 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140171[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Samsung 19-inch NC191 Vmware Zero Client LED-LCDDisplay #NC191-T
Serial No. Z6KSHCLF500935T Location PDR 2023 Giveaway

CPU Teradici TERA2321 PCoIP


OS Unknown Software

Wired NIC 5C:F6:DC:1C:56:ED

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Aug 15, 2014 03:10 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Aug 15, 2014 03:10 PM 
Task reassigned to John Rushing.
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John Rushing Aug 15, 2014 03:09 PM 
delivered on 8/15/2014
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John Rushing Aug 15, 2014 01:18 PM 
Task reassigned to UCS Tech.
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John Rushing Aug 15, 2014 01:17 PM 
Deliver to Valsets, they are replacing two Sun 
thin clients in the seating area of the dining 
hall.  Currently in ITC 008 on the self.
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John Rushing Aug 15, 2014 01:14 PM 
Added both thin clients to Teradici group Rescomp 
with the profile of UPCC(Terra2).
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Shandelle Plasker Aug 15, 2014 11:50 AM 
 Two Samsung all in one thin client WOU#20140171[Edit Inv]
and WOU#20140172[Edit Inv]. They will be across the bathroom
on the shelf in ITC007
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