Service Request Ticket - # 54438

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2014 11:24 AM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090931[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvl0rl1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:6A:A1

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Aug 19, 2014 10:38 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Vikas Sharma Aug 19, 2014 10:38 AM 
I went with John we moved this computer W20090931 to AD206 
hall for ID/Cam Station. We put W20110925 for Cindy in room 
206C. This have W20090977 monitor and we moved W20070981 
monitor with W20090931 machine. We do not know where is 
W20111042 monitor is. We updated everything and installed 
outlook for her.
Add Attachment
Vikas Sharma Aug 19, 2014 08:03 AM 
Task reassigned to Vikas Sharma.
 Add Attachment
Vikas Sharma Aug 18, 2014 11:46 AM 
Called her and said I will be there between 8:15 to 8:30 
tomorrow morning.
 Add Attachment
Katie Halvorson Aug 18, 2014 11:25 AM 
88490

HR office in Admin
 Add Attachment
Katie Halvorson Aug 18, 2014 11:24 AM 
She would like Outlook set up on her computer. 
She is only in till noon today but tomorrow she is
around 8-noon.
 Add Attachment