Service Request Ticket - # 54443

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2014 02:15 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100685[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GW93CP1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010 license from P0079117 installed as Office Pro Plus 2007. VSI_RecTrac client. IDTech keyboard config for RecTrac

Wired NIC BC:30:5B:D3:27:1A

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact acarlson11@mail.wou.edu 88925

Tracking

Entered by Date Memo
Alexander Carlson
Email

Public
Entered by Date Memo
Alexander Carlson Aug 18, 2014 02:52 PM 
Status changed from (1) Pending to (5) Completed
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Alexander Carlson Aug 18, 2014 02:52 PM 
Done.
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Alexander Carlson Aug 18, 2014 02:52 PM 
Went over and replaced the power supply. Computer 
tested - functions properly.
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Alexander Carlson Aug 18, 2014 02:25 PM 
Task reassigned to Alexander Carlson.
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Katie Halvorson Aug 18, 2014 02:15 PM 
****This is an email****
Please have a tech stop by from 6am-8pm
Monday-Friday to replace the battery supply for a
Dell computer (WOU# 20100685).  We have the
battery supplies here in HWC 109.   Thanks.
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