Service Request Ticket - # 54453

Service Request Information

CONTACT Name Milligan, Lucinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2014 02:07 PM
Department Graduate Studies Phone 88486
Location Email milliganl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101374[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 341XJQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080862 installed as Office Pro Plus 2007, Hummingbird BiQuery, and Secure FTP w/ AP/ACH Profile

Wired NIC BC:30:5B:DD:D7:39

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Aug 19, 2014 04:16 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 19, 2014 04:16 PM 
She had admin rights. Needed assistance with a new
software program.
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Megan Thibeault Aug 19, 2014 02:24 PM 
Task reassigned to Megan Eichler.
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Katie Halvorson Aug 19, 2014 02:07 PM 
She needs admin rights on her computer to download
some software.

She is around till 5 today.
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