Service Request Ticket - # 54460

Service Request Information

CONTACT Name Poole, Jesse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 20, 2014 11:34 AM
Department Student Success & Advising Office Phone 88083
Location Email poolej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20050807[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell UltraSharp 19in Flat Panel Monitor #1908FP
Serial No. Location PDR
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Aug 20, 2014 04:14 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Aug 20, 2014 04:13 PM 
Inventory updated.
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Babatunde Idahor Aug 20, 2014 04:11 PM 
The dell monitor wou#:20050807[Edit Inv] is faulty,the 
display would not come on.Had to replace the 
monitor with a spare monitor(wou#:20070187) from 
our office. Then, configured the display setting 
and everything looked fine.
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Babatunde Idahor Aug 20, 2014 01:00 PM 
Task reassigned to Babatunde Idahor.
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Katie Halvorson Aug 20, 2014 11:34 AM 
His monitor went black. He plugged in another
monitor to see if a different one would work and
it did.  So his monitor is not working..everything
is completely black.  He checked all cables and
plugs and it isn't responding.

Computer is on and logged in if he isn't there,
you can come look at it still.
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