Service Request Ticket - # 54463

Service Request Information

CONTACT Name Henderson, Barrett   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 20, 2014 04:02 PM
Department Athletics Phone 88051
Location Email hendersonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090726[Edit Inv] (opens in a new window) Bldg/Room NPE 201
Service Tag 4TG1JL1 Description Dell Latitude E6500,2.80GHz,6M,1066MHz FSB
Serial No. 4TG1JL1 Location Brian Kortz Sports Info STATS laptop(32bit)

CPU Intel Core 2 Duo T9600(2.8GHz, 1066MHz, 6ML2)


OS Windows 7 Pro Software Office Pro Plus 2007 from P0073086,

Wired NIC 00:24:E8:EC:ED:F7


Wireless NIC 00:24:D6:55:19:2A


Bluetooth NIC 70:1A:04:58:8A:1A

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 08, 2014 01:43 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Oct 08, 2014 01:43 PM 
Barrett picked up laptop yesterday.
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Lori Burgeson Sep 18, 2014 07:02 AM 
Barrett is going to use the laptop for the weekend's 
athletic events and return it next week so I can 
finish setup and take a snapshot of the machine.
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Babatunde Idahor Aug 22, 2014 08:18 AM 
Task reassigned to Lori Burgeson.
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Tricia Flaherty Aug 20, 2014 05:11 PM 
Task reassigned to Babatunde Idahor.
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Tricia Flaherty Aug 20, 2014 05:10 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Aug 20, 2014 05:10 PM 
****This is an email****
Thanks so much Tricia. I would say just a browser
and note pad is all that would be needed. I will
get with Joanie on purchasing the stat software
needed. Its just fine if you can't find a bag. I
may have an extra over here. Thanks again!

Barrett Henderson
Western Oregon University
Director of Media Relations and External Operations
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Babatunde Idahor Aug 20, 2014 04:18 PM 
Task reassigned to Babatunde Idahor.
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Lori Burgeson Aug 20, 2014 04:08 PM 
Please see me regarding this ticket before 
proceeding with this install.
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Tricia Flaherty Aug 20, 2014 04:02 PM 
Laptop will be on shelf near restroom with a power
adapter, case and copy of this SR.
Lori is familiar with this laptops needs as far as
32 bit OS and stats program are concerned.  I have
asked Barrett via email if other programs,
browsers, etc are needed and have not got an email
back yet.  I will update this request when he
responds.
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