Service Request Ticket - # 54468

Service Request Information

CONTACT Name Manning, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2014 10:50 AM
Department Athletics Phone 88516
Location Email manningj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090352[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP91908Q0TG Location Going to PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844

Wired NIC 00:25:00:D4:9C:D2


Wireless NIC 00:24:36:B5:3E:7A


Bluetooth NIC 00:25:00:C4:70:68

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Aug 21, 2014 11:25 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Aug 21, 2014 11:25 AM 
Admin rights given to Josh Manning
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Miles Rakestraw Aug 21, 2014 11:07 AM 
Task reassigned to Miles Rakestraw.
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Katie Halvorson Aug 21, 2014 10:51 AM 
503-269-5577
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Katie Halvorson Aug 21, 2014 10:50 AM 
He needs admin rights to his computer.  He is
around till 415 today.  Not around 1215-1 either.

HWC128
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