Service Request Ticket - # 54475

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2014 02:44 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20140246[Edit Inv] (opens in a new window) Bldg/Room NS 004
Service Tag 9WNXS12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WNXS12 Location NS004 Lab Station #5

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0095171

Wired NIC 34:17:EB:BB:1B:18


TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public

Entered by Date Memo
Lori Burgeson Sep 11, 2014 09:30 AM
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 11, 2014 09:30 AM
The stations have been imaged and installed.  Old 
stations are being put in storage.  Monitors will 
most likely be PDRd as they are the smaller models.
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Lori Burgeson Sep 10, 2014 06:50 AM
We started imaging these stations yesterday.  We 
should be ready to place them today or tomorrow.
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Lori Burgeson Aug 24, 2014 09:33 AM
****This is an email****
I havent had a chance to rework the image for NS 
004 yet, however, the monitors are being replaced 
along with the PC computers.  The monitors are 
stacked by the restroom in 009.  They are those 
CTL monitors and have no base to them.  You can 
have the students replace the monitors in the lab 
and bring the old monitors back.  They go on the 
swivel stands in 004.  I will let you know once I 
have had a chance to redo that image.

Thanks,
Lori
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Lori Burgeson Aug 24, 2014 09:33 AM
Emailed Megan and John Friday to let them know the 
CTL monitors could be swapped out as they are now 
available.  Nothing has been swapped yet
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Shandelle Plasker Aug 21, 2014 02:44 PM
There is 12 PC's desktop WOU# 20140246[Edit Inv] - 20140257[Edit Inv]
and 12 CTL monitors located by shelves across from
restroom in ITC 009. Monitors will need to mounted
on existing mounts and hooked up with display port
cable provided. The key board and mice and all
other cables needed will be with the new equipment. 
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