Service Request Ticket - # 54519

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2014 11:59 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100932[Edit Inv] (opens in a new window) Bldg/Room WUC 111
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK203469 Location A3

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:DA:5A

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Aug 27, 2014 01:14 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Aug 27, 2014 01:14 PM 
Went to WUC 111 and looked at the issue.  The 
ethernet cord was unplugged; I plugged it back in 
and was able to connect and successfully log on.
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Ruby Tidwell Aug 27, 2014 01:00 PM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Aug 27, 2014 11:59 AM 
****This is an email****
Hey Megan! So I am just emailing to let you know
of a problem with a computer I came across. It is
in the WUC lab downstairs. The computer is labeled
A5. The actual computer number is 20100932[Edit Inv]. When
the computer turns on it will not let you log in
saying network connection not detected. I tried
restarting it but the problem persisted. Just
wanted to let ya know about it! Thanks!


Kyle
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