Service Request Ticket - # 54527

Service Request Information

CONTACT Name Jennings, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2014 10:30 AM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131014[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR215F8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155;ADOBE CC20** SHARED DEVICE License MOVED from W#20160270 to W#20131014 OCT2019 SR#74066;

Wired NIC 68:5B:35:D4:24:17


Wireless NIC 88:63:DF:8C:0D:89


Bluetooth NIC 88:63:DF:8C:0D:8A

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Sarah Pettigrew Sep 02, 2014 12:23 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
Ryan Jennings in Valsetz 130. The WOU # is 20131014[Edit Inv]. This is for a 
new hire so there is no old equipment to pick up. The iMac is on 
Megan's desk.
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Megan Thibeault Sep 02, 2014 08:03 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 02, 2014 08:03 AM 
Set up
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Shandelle Plasker Aug 28, 2014 10:30 AM 
NEW EQUIP SETUP: A PC dell needs to be setup and
imaged. Computers WOU#20130739[Edit Inv] and Monitors
WOU#20130778[Edit Inv]. They are Located on the rack in
ITC013(Middle Shelf).
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