Service Request Ticket - # 54529

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2014 10:54 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101292[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 29WZHQ1 Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 29WZHQ1 Location 008(Underneath the standup desk)

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A1:8A:81

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Aug 28, 2014 11:57 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Aug 28, 2014 11:57 AM 
Called Nancy and she said this was a good time to do 
the set up; went and set everything up for her.
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Ruby Tidwell Aug 28, 2014 11:12 AM 
Task reassigned to Ruby Tidwell.
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Nicole Crane Aug 28, 2014 10:54 AM 
They did a move in Todd and when they moved the 
computer they pulled all the parts apart (two 
monitors, keyboard, etc) they need a tech to come 
and put it all together again and set it up.

The computer is in Todd 207.
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