Service Request Ticket

Service Request Information

CONTACT	Name	Barry, Angie	Date	Aug 28, 2014 11:22 AM
	Department	Campus Public Safety	Phone	88481
	Location		Email	barrya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120294 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox Phaser 7500/DT Tabloid Color Printer
	Serial No.	RXD137415	Location	PDR
	Model	7500/DT	Hostname	optics.wou.edu
	Notes	NOT STUDENT TECH PRINTER, Color Laser - 35 ppm Mono - 35 ppm Color - 1200 x 1200 dpi - Network, USB - Gigabit Ethernet - Mac, PC, duplexing(two-sided), capacity: 1100 sheets, Maximum duty cycle: up to 150,000 pages/month Tray 1 (Multipurpose tray): Custom sizes: 3.5 x 3.9 in. to 12.6 x 47.2 in. Tray 2: Custom sizes: 5.5 x 7.2 in. to 11.7 x 17 in. Tray 3: Custom sizes: 5.5 x 7.2 in. to 13 x 18 in. MAINT: Xerox Transfer Roller F/7500DT #2416609 from P0095361 OCT2014 SR54531	Ink/Toner Refill
	Wired NIC	00:00:AA:E4:D2:02

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Oct 01, 2014 04:55 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Oct 01, 2014 04:55 PM	fixed	Add Attachment
Megan Thibeault	Sep 08, 2014 08:03 AM	fuser was installed-still waiting on the transfer roller	Add Attachment
Megan Thibeault	Aug 28, 2014 01:42 PM	PR#7952-tranfer roller PR#7935-fuser	Add Attachment
Megan Thibeault	Aug 28, 2014 01:40 PM	Needs new fuser and transfer roller	Add Attachment
Megan Thibeault	Aug 28, 2014 11:22 AM	Print outs have streaks	Add Attachment