Service Request Ticket - # 54533

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2014 01:13 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140173[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5inch, IntelCore i7 Quad core 3.1GHz
Serial No. D25N7142F8J8 Location PDR 2023 Giveaway

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0095171, Apple Final Cut Pro X from P005124, This lab must have iMovie and Garageband; OpenSource software: Skype, InkScape, Pencil, Gimp. Audacity 2.0.5 BlueJ 3.1.0, eclipse, Google Earth, Jing 2.6, Microsoft Silverlight, Picasa 3.9.16, Remote Desktop Connection 2.1.1, previously Second Life Viewer v2 new version (3 available), WolfQuest 2.5, epson scanner software, Adobe Master Coll. CS6 from P0091311 for Fall due to courses being taught Fall term.

Wired NIC 88:63:DF:A4:B9:F5


Wireless NIC 0C:4D:E9:B3:65:FD


Bluetooth NIC 88:63:DF:A4:B9:F6

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 11, 2014 09:29 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 11, 2014 09:29 AM 
Computers have been imaged and set up.  We zip tied 
the super drives and headphones to the iMacs.  
Scanners have been set up to certain stations.
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Lori Burgeson Sep 09, 2014 03:30 PM 
These are being imaged and will be installed once 
imaging is complete.
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Lori Burgeson Sep 04, 2014 10:19 AM 
Image has been made.  Michael will test it out 
before deploying.
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Shandelle Plasker Aug 28, 2014 01:13 PM 
New 21.5inch iMacs with WOU#20140173-20140197[Edit Inv] need to be 
setup and delivered to ITC001. They come with a SuperDrive and 
headsets. They will be replacing WOU#20100044-20100081[Edit Inv].
The iMacs are located on the rack in ITC013 with the head sets on 
them. The SuperDrives are located on the floor in Sarah's office area 
with a sign saying SuperDrives. The teachers console has an iMac 
and PC. The PC's WOU#20140074[Edit Inv] and it is also located on the rack 
in ITC013 right next to the 25qty iMacs.

    ***Please update inventory with the new lab station numbers to 
the new WOU#***
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