Service Request Ticket - # 54588

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2014 11:40 AM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130112[Edit Inv] (opens in a new window) Bldg/Room HL Info Desk Checkout
Service Tag Description Apple iMac 21.5-inch, 3.1GHz i7 Quad-core #Z0MQ
Serial No. D25L60Q0DNMM Location Old Ed

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091491, Adobe CS6 Master Coll from P0091311, Vectorworks Designer/Renderworks 2013 from P0089588, Apple Final Cut Studio(v.3) from P0073297

Wired NIC 10:DD:B1:EF:05:34


Wireless NIC 8C:2D:AA:5B:F7:D1


Bluetooth NIC 8C:2D:AA:5B:F7:D2

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Sep 05, 2014 03:11 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Sep 05, 2014 11:41 AM 
Projector WOU# 20130350[Edit Inv]
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Lexie Widmer Sep 05, 2014 11:40 AM 
We just reimaged the instructor's station in the
lab.  When we turned on the console to test the
projector, the projector powered on but only
displayed a blue screen.  We tried all of the
input options, but none worked.  No error messages
and the light on the projector is green.
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