Service Request Ticket - # 54600

Service Request Information

CONTACT Name Ode, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2014 09:43 AM
Department Center for Academic Innovation Phone 88483
Location Email odej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110774[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BXC0FS1 Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. BXC0FS1 Location PDR 2023 Giveaway

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P008 5288 installed as Office Pro Plus 2007

Wired NIC D4:BE:D9:31:2D:EC


Wireless NIC 8C:70:5A:41:16:98


Bluetooth NIC 08:ED:B9:DB:99:10

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Sep 08, 2014 09:54 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Sep 08, 2014 09:54 AM 
Judy Ode called in for a faculty member that was
having a similar office activation issue.  Was
able to activate using
247CX-YKP9Q-333FG-R4FHW-Q9R9G.
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