Service Request Ticket - # 54601

Service Request Information

CONTACT Name Walker, Kellen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2014 09:51 AM
Department Athletics Phone 88448
Location Email walkerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090727[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400, 2.80GHz, 6M, 1066MHz FSB
Serial No. 2LMT3L1 Location PDR

CPU Intel Core 2 Duo T9600(2.8GHz, 1066MHz, 6ML2)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0073086

Wired NIC 00:24:E8:F0:CC:21


Wireless NIC 00:24:D6:52:08:BE


Bluetooth NIC 00:22:5F:97:6D:13

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Lexie Widmer Sep 08, 2014 10:58 AM 
Task reassigned to Self Resolved.
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Lexie Widmer Sep 08, 2014 10:58 AM 
Status changed from (1) Pending to (5) Completed
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Joanie Kinnaman Sep 08, 2014 10:27 AM 
called and said it resolved itself
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Katie Halvorson Sep 08, 2014 09:51 AM 
He has tried restarting but when he is typing in
email, it is super delayed.  He will type and it
lags behind quite a bit.  It has been going on for
awhile now and it is very distracting for him.

He is around till 5--if not in office, try cell
and he will be at baseball field.
503-931-5984
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