Service Request Ticket - # 54604

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2014 10:52 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20070405[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer # C8164A#A2L
Serial No. TH77C5Z07D Location PDR

Model C8174A Hostname ub-trio.wou.edu
Notes duplexing, 2nd 250 sheet tray 140.211.64.69 Ink/Toner Refill

Wired NIC 00:11:0A:F7:60:C6


TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public

Entered by Date Memo
Lexie Widmer Sep 08, 2014 11:19 AM
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Sep 08, 2014 11:19 AM
Printer and old cartridges have been brought back.
 Inventory updated.
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Lexie Widmer Sep 08, 2014 11:00 AM
Task reassigned to Lexie Widmer.
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Megan Thibeault Sep 08, 2014 10:52 AM
****This is an email****
Hi Megan,
I should have thought to ask you about this when
you were here last week!

Last year, another office handed down a color
printer to us, WOU #20070405[Edit Inv].  This is the one we
named Manny.  You had taken a look at it, but we
needed to order new printer heads (?) in order to
get it up and running.  I decided we didn't need
it enough to justify that expense, especially
given that we aren't sure it would work even with
new printer heads. This thing's just been sitting
around for a long time.  Anyhow, I'd like to get
rid of it since we can't use it and it's just
taking up space.  Not really sure what I should do
with it?  Let me know.

Thanks!
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