Added her as admin, added Ed-Gondor via IP, mapped
her to her home drive and I:education (also made
them login items) and helped her login to Cisco. 
She has picked up the laptop.  

She is going to stop by sometime after 12 tomorrow
to pick it up.

****This is an email****
Mrs Lejeune,

We have looked at your laptop and we will not be
able to recover any data that you may have saved
locally on the machine.  The good news is that you
are due for a new laptop.  The new laptop has been
ordered and should be ready for pickup in a couple
of days.  If you will be needing a laptop before
then you can stop by the UCS office at anytime and
we can set you up with a loaner.

Thank you,
Miles
UCS Tech

Computer is up at SRD

When she turns on the computer it just spins and
has a grey screen.  She never sees the log in
page.  She was working on it last night and it was
running really slow and she restarted it and ever
since then it won't get back on.

She is on sabbatical this year so email is best
contact.
702-371-6014