Service Request Ticket - # 54629

Service Request Information

CONTACT Name Roberts, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2014 08:12 AM
Department Advancement & Foundation Phone 89385
Location Email robertsjr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110954[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523SA8YM Location PDR
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact khalvorson08@wou.edu 88925

Tracking

Entered by Date Memo
Katie Halvorson
Email

Public
Entered by Date Memo
Katie Halvorson Sep 11, 2014 08:27 AM 
Task reassigned to Katie Halvorson.
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Katie Halvorson Sep 11, 2014 08:27 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Sep 11, 2014 08:27 AM 
Called to let her know the issue has been resolved
and the VDI was just down.
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Lexie Widmer Sep 11, 2014 08:19 AM 
Task reassigned to Lexie Widmer.
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Katie Halvorson Sep 11, 2014 08:12 AM 
Whenever someone tries to log onto the Wyse
machine, it says no desktop connection.  They have
tried restarting and unplugging the ethernet cord
but it keeps giving same error.

The machine is in the front of the business office.
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