Service Request Ticket - # 54647

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2014 01:05 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130774[Edit Inv] (opens in a new window) Bldg/Room RWEC 139
Service Tag Description Dell 23-inch Monitor #P2314H
Serial No. CN07R1K37444543C196S Location Kathy Heide
TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Sep 12, 2014 02:09 PM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Sep 12, 2014 02:09 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Sep 12, 2014 02:08 PM 
Task reassigned to UCS Tech.
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Lexie Widmer Sep 12, 2014 02:08 PM 
Switched her default 
to windows media 
player. Opens up and 
plays fine now.
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Lexie Widmer Sep 12, 2014 01:55 PM 
Task reassigned to Lexie Widmer.
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Nicole Crane Sep 12, 2014 01:05 PM 
She got a new computer recently and it is unable 
to play her voicemails. When she downloads the 
voicemail to ITunes, iTunes gives her an error 
message that says that it is unable to locate the 
file and unable to play.
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