Service Request Ticket - # 54655

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2014 10:42 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100628[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Clients
Serial No. S200RJC01592 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:94:54

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Sep 25, 2014 04:04 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Sep 25, 2014 04:04 PM 
Created a new VDI image with new GPO to force the 
WOU home page to display.
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Lori Burgeson Sep 15, 2014 10:43 AM 
Task reassigned to John Rushing.
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Meghann Thilberg Sep 15, 2014 10:42 AM 
Call from the Health and Wellness Center regarding
2 of their Thin Clients. 

Both of them, when plugged in, go to msn instead
of portal or even the homepage for wou. They would
like someone to change it from msn to the portal
page if possible. 

Thin Client WOU#s:

20100628[Edit Inv]
20100631[Edit Inv]
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