Service Request Ticket - # 54661

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2014 12:13 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100661[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro with Apple Protection Plan
Serial No. C17FD7P4DH2G Location was Bob Rheinhardt

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS Unknown Software Mac OS X Snow Leopard(iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, and Xcode Developer Tools), iLife '11(Includes iPhoto, iMovie, iDVD, iWeb, and GarageBand), MS Office for MAC 2011 from P0079025

Wired NIC C8:2A:14:1A:1B:80


Wireless NIC E0:F8:47:2D:D3:BA


Bluetooth NIC E0:F8:47:2D:D3:BB

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 03, 2014 10:48 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dyl Karbia Oct 20, 2014 11:39 AM 
Check his office but he wasn't around promise to
check again later.
 Add Attachment
Kevin Thibeault Oct 13, 2014 05:00 PM 
He has office hours
Monday through Thursday 1pm-2pm
 Add Attachment
Kevin Thibeault Oct 13, 2014 05:00 PM 
Monday -Thursday 1pm-2pm
 Add Attachment
Dyl Karbia Sep 22, 2014 01:59 PM 
I spoke with Sheryne about the professor
availability. She informed me she wasn't sure
about the the exact day he will be on campus. In
so doing I sent him an email to let us know the
time he will be on campus.But at the moment I
haven't heard from him.
 Add Attachment
Babatunde Idahor Sep 15, 2014 01:43 PM 
Task reassigned to Dyl Karbia.
 Add Attachment
Meghann Thilberg Sep 15, 2014 12:13 PM 
****This is an email****
Please install monitor and keyboard set up (there
is already a keyboard in the room) for MAC laptop
(20100661) in HSS 214.

Sharyne Ryals
Western Oregon University
Social Science Division Office
Phone:  503-838-8288
Fax:  503-838-8635
Add Attachment