Service Request Ticket - # 54664

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2014 12:25 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140198[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0PF
Serial No. D25N712WF8J9 Location PDR 2023 Giveaway

CPU Intel Core i5(3.2GHz, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0095171, Apple Logic Studio(Logic Pro X) renewal on P0095256, Finale 2014c site license on P0095335

Wired NIC 0C:4D:E9:B8:D1:DD


Wireless NIC 88:63:DF:A5:03:C1


Bluetooth NIC 88:63:DF:A5:03:C2

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 18, 2014 06:56 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 18, 2014 06:56 AM 
These have been delivered.
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Lori Burgeson Sep 15, 2014 12:28 PM 
Image has been created and am now uploading to 
Bumblebee.  Logic Pro X must be installed after 
imaging as we have to use AppStore redemption codes 
to install software.
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Sarah Pettigrew Sep 15, 2014 12:25 PM 
NEW EQUIP SETUP: 12 iMacs need to be setup and delivered to APSC 
102 Midi Lab. The WOU #s are 20140198-20140209[Edit Inv]. The new 
equipment is on the counter in ITC 008.
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