Service Request Ticket - # 54696

Service Request Information

CONTACT Name Nevius, Frank   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2014 09:19 AM
Department Humanities Division Phone 88537
Location Email neviusf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090508[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 727RFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:73:D4:52

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Sep 17, 2014 10:03 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Sep 17, 2014 10:03 AM 
Computer has been off 
all summer. Ran 
gpupdate and showed 
him how to run 
windows updates when 
he's done for today.
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Lexie Widmer Sep 17, 2014 09:25 AM 
Task reassigned to Lexie Widmer.
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Kevin Thibeault Sep 17, 2014 09:19 AM 
He was trying to open some files in his H drive
and could not locate them.
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