Service Request Ticket - # 54700

Service Request Information

CONTACT Name Hoffman, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2014 01:55 PM
Department Creative Arts/Art Phone 88248
Location Email hoffmak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch, Intel i5 3.2GHz Quad #Z0PF
Serial No. D25MM0WXF8J9 Location PDR 2023 Giveaway

CPU Intel Core i5(3.2GHz, 6MB L3)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0093918; Adobe CCE serialized desktop install annual subscription REMOVE SERIALIZED ADOBE CC JULY2019 as NO LONGER PAID SUBSCRIPTION;

Wired NIC 68:5B:35:B7:13:E8


Wireless NIC B4:18:D1:EB:CB:7B


Bluetooth NIC B4:18:D1:EB:CB:7C

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 17, 2014 02:52 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 17, 2014 02:52 PM 
SR#54695 same ticket, closing this one
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Sarah Pettigrew Sep 17, 2014 01:55 PM 
Kim Hoffman in CH 204 is having issues with 
logging into his computer. The computer keeps 
asking for a keychain password. He is wanting 
someone to go in today (if you can access his 
office without him there) or tomorrow morning 
at 8am or 8:15am
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