Service Request Ticket - # 54710

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2014 08:37 AM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130740[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 35L4M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35L4M02 Location going to pdr

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918, Adobe CS3 Design Premium Win.(P0063828), Dreamweaver MX2004(P0049184)

Wired NIC 34:17:EB:9A:B3:84

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Sep 18, 2014 10:04 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Sep 18, 2014 10:04 AM 
Gave her admin rights and set up her iTunes.
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Miles Rakestraw Sep 18, 2014 08:56 AM 
Task reassigned to Miles Rakestraw.
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Nicole Crane Sep 18, 2014 08:37 AM 
She received her new computer last week and she 
does not have admin rights to it. She needs to 
download ITunes and cannot without the rights.
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