Service Request Ticket - # 54718

Service Request Information

CONTACT Name Hautala, Bob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2014 10:01 AM
Department Health & Exercise Science Phone 88262
Location Email hautalar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121217[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKV3V5DV30 Location ITC Storage

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:DA:15:7E


Wireless NIC 88:1F:A1:1F:5E:9A


Bluetooth NIC 88:1F:A1:1F:5E:9B

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Sep 18, 2014 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Sep 18, 2014 10:44 AM 
Synced all groups to his calendar on his MacBook Pro.
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Miles Rakestraw Sep 18, 2014 10:05 AM 
Task reassigned to Miles Rakestraw.
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Sarah Pettigrew Sep 18, 2014 10:01 AM 
Bob Hautala is having issues viewing his calendars, he is unable to 
see events that have been sent to him. He will only be in his office 
(NPE214) for the next 30-40 minutes.
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