Service Request Ticket - # 54733

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2014 12:01 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110193[Edit Inv] (opens in a new window) Bldg/Room ACK Lobby
Service Tag Description Dell Professional P2210 22inch WFP Mon w/soundbar
Serial No. CN06H6FX7444516AA06L Location Olivia Pantoja
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Sep 19, 2014 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Sep 19, 2014 02:23 PM 
Both machines (wou# :20110193[Edit Inv] and wou#: 
20110841)were updated with the latest browser 
updates and adobe flash player, shock-wave and 
silver-light- updates were last done September 
2012.Also, had 42 new updates to install.
All done and everything works fine.
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Babatunde Idahor Sep 19, 2014 12:31 PM 
Task reassigned to Babatunde Idahor.
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Shandelle Plasker Sep 19, 2014 12:01 PM 
In WUC 119(Back office) there is a computer that
is extremely slow. It is freezing on a constantly
and when finally getting to type something on a
web browser or in a word doc it skips and deals
words when typing. They would like someone to come
down and look at this. Sense the computer is in
the back office the person up front will let you in.
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