Service Request Ticket - # 54753

Service Request Information

CONTACT Name Shimizu, Melinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2014 02:21 PM
Department Natural Science Division Phone 89320
Location Email shimizum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140291[Edit Inv] (opens in a new window) Bldg/Room NS 216
Service Tag FT9PM22 Description Dell Precision T7610 with Dual Processor
Serial No. FT9PM22 Location GIS Research Station

CPU Dual Intel Xeon E5-2620v2( 6core HT, 2.1GHz, 15MB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2013 from P0095365, Adobe Web&Design CCE WIN license PurchTBA, ARCGIS from campus Site License, IDRISI Selva Student Lab Kit from P0095779, EndNoteX7Hybrid(WIN/MAC) v7.1 from P0096963; Camtasia Education WIN9.0.3/MAC3.0.4 from VISA2016006196 (9627) SR62879; UniverseSandbox2 ver20.2.1 VISA2017006893 NOV2017

Wired NIC 34:17:EB:D2:60:F0


Wireless NIC 34:17:EB:D2:5E:6E

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 08, 2014 01:40 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Oct 08, 2014 01:40 PM 
Delivered and set up Dell computer.  Drives and 
printers mapped via GPO.  Did have to add NS-NS116 
from Krusty
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Lori Burgeson Oct 06, 2014 01:59 PM 
Setup scheduled for Wednesday at 11am
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Lori Burgeson Oct 06, 2014 08:34 AM 
****This is an email****
Hi Melinda,

I apologize for not delivering your computer 
sooner, but I was out a few days sick last 
week.  I do have everything ready, so if you 
could give me your availability for the week, I 
can set up an appointment with you to deliver 
and set it up.  I also contacted Jeanie as well 
for times that would work this week.

Thanks!
Lori
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Meghann Thilberg Oct 03, 2014 09:24 AM 
Jeanie can let someone in to set it up in
Melinda's office at any time. Please contact her
when it is going to be delivered. 88206
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Meghann Thilberg Oct 03, 2014 09:22 AM 
Still waiting for dell workstation to be set up
for Melinda.
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Lori Burgeson Sep 29, 2014 02:14 PM 
wrong SR
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Lori Burgeson Sep 29, 2014 02:14 PM 
****This is an email****
Hi Kathy,

Can we do the setup tomorrow morning around 
8:15?  Let me know if that will work for you.

Thanks!
Lori
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Lori Burgeson Sep 29, 2014 02:12 PM 
Miles finished setup and the computer is ready to 
go.
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Lori Burgeson Sep 25, 2014 08:48 AM 
Task reassigned to Lori Burgeson.
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Tricia Flaherty Sep 25, 2014 03:54 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Sep 25, 2014 03:54 AM 
This is a GIS research station for Melinda: 
Addtl software to be loaded:
T:\Adobe CCE\CCEPackages\AdobeWEB&DESIGN_CCE_WIN 
find setup under Build folder no serial code
needed.  Also install Acrobat separately and 2nd
from T:\Adobe CCE\CCEPackages\AcrobatProXI_WIN

ARCGIS is from Site License T:\ArcGis
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Sarah Pettigrew Sep 22, 2014 02:21 PM 
NEW EQUIP SETUP: A Dell computer and two monitors need to be 
setup and delivered to Melinda Shimizu in NS 110. The WOU # of 
the computer is 20140291[Edit Inv] and the monitors are 20140292[Edit Inv] and 
20140293[Edit Inv]. The equipment is on the counter in ITC 008.
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