Service Request Ticket - # 54767

Service Request Information

CONTACT Name Goodell, Dale   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2014 11:45 AM
Department University Computing Solutions Phone 88122
Location Email goodeld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120196[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLNX7V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494

Wired NIC 18:03:73:34:8B:59

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Sep 23, 2014 12:27 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Sep 23, 2014 12:27 PM 
Installed teacher edition of InSight on
instructors station.
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Miles Rakestraw Sep 23, 2014 11:49 AM 
Task reassigned to Miles Rakestraw.
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Katie Halvorson Sep 23, 2014 11:45 AM 
****This is an email****
To UCS Service Request:

The ITC 311 lab was recently re-imaged, and the
student version of InSight was installed on the
instructor's station.  Instead, we need to have
the teacher/instructor version installed before
next week.

Thanks,

-Dale
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