Service Request Ticket - # 54777

Service Request Information

CONTACT Name LeMaster, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2014 11:13 AM
Department Natural Science Division Phone 88136
Location Email lemastm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120936[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 760GFX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 760GFX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0090132

Wired NIC 90:B1:1C:A6:E0:70

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Sep 24, 2014 01:24 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Sep 24, 2014 01:24 PM 
DVI cord was loose on back of monitor
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Ruby Tidwell Sep 24, 2014 01:12 PM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Sep 24, 2014 11:13 AM 
The monitor says there is no cables but he checked
the plugs and everything seems ok.  There is sound
coming from it but nothing else.  Both have power
to them but are not working.

Devolder 101 lab is where the computer is.
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