Service Request Ticket - # 54842

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2014 01:03 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110251[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag DYR60R1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. DYR60R1 Location Ready for PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0081900, Adobe Acrobat Pro XI(v.11) from P0094736, Microsoft Project Standard 2016 P0106366 FEB2018 SR#

Wired NIC 78:2B:CB:B7:A2:97


TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public

Entered by Date Memo
Vikas Sharma Oct 09, 2014 01:02 PM
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Oct 09, 2014 01:02 PM
Dave fixed it. 
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Vikas Sharma Sep 30, 2014 01:16 PM
Task reassigned to Vikas Sharma.
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Alyssa Little Sep 30, 2014 01:03 PM
****This is an email****
Hi,
My computer is doing strange things, it's saving
random stuff on the I drive to a folder?  I don't
want to delete it until someone takes a look at it.
Thanks,
Kathy
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