Service Request Ticket - # 54844

Service Request Information

CONTACT Name Aldrich, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2014 02:16 PM
Department The Research Institute Phone 89202
Location Email aldrichp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100804[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. J0DZDP1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 license from P0079804 installed as Office Pro Plus 2007, Corel Draw Graphics Suite X5 from VISA2011002803, Adobe InDesign CS6 (v.8) License from P0093384; TRANSFER TO laptop W#20140019(See SR#58179) Adobe Creative Cloud Enterprise Desktop Apps term license(serialized device) from XXX2014004265-order8273

Wired NIC BC:30:5B:D8:4E:9A

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Sep 30, 2014 02:56 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Sep 30, 2014 02:56 PM 
A student wants to install Drop-box, which is 
not allowed -I suggested she could use the 
Google-drive instead, which is the proper 
platform for sharing files.Also, explained that 
student workers are not suppose to have admin-
rights.She will use the Google drive in place.
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Babatunde Idahor Sep 30, 2014 02:25 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Sep 30, 2014 02:16 PM 
****This is an email****
I would like to get admin rights for a computer in
my office. The computer's # is 20100804[Edit Inv].
Pat
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