Service Request Ticket - # 54853

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2014 09:45 AM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Canon -ImageClass MF6540
Serial No. dkf11122 Location PDR

Model mf6590 Hostname
Notes Ink/Toner Refill
TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact grovest@wou.edu 88920

Tracking

Entered by Date Memo
Tom Groves
Email

Public
Entered by Date Memo
Lori Burgeson Oct 06, 2014 02:39 PM 
Task reassigned to Tom Groves.
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Lori Burgeson Oct 06, 2014 02:39 PM 
Status changed from (1) Pending to (5) Completed
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Tom Groves Oct 06, 2014 12:47 PM 
I took care of it. The fax power button was in the 
'off' position.
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Ruby Tidwell Oct 03, 2014 10:59 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell Oct 03, 2014 10:59 AM 
Left VM for availability, she is out of office 
today
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Ruby Tidwell Oct 03, 2014 10:43 AM 
Task reassigned to Ruby Tidwell.
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Nicole Crane Oct 02, 2014 10:55 AM 
Task reassigned to UCS Tech.
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Nicole Crane Oct 02, 2014 10:55 AM 
Task reassigned to UCS Tech.
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Nicole Crane Oct 02, 2014 10:55 AM 
Can a tech please take a power cord and make sure 
that everything is plugged in correctly and see 
if you can get any power to it. If you can't 
assign the ticket to Megan.
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Nicole Crane Oct 02, 2014 10:51 AM 
Task reassigned to Paul Lambert.
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Nicole Crane Oct 02, 2014 10:51 AM 
Contact changed from Student Student to Kim Poage.
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Nicole Crane Oct 02, 2014 10:51 AM 
Its a fax/printer/scanner combo. It won't power 
on. 

Bill was there and made sure that the activation 
of the wall jack correct.
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Nicole Crane Oct 01, 2014 12:48 PM 
In my message I told her to call the SR since I 
may not be at my desk
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Nicole Crane Oct 01, 2014 12:43 PM 
I called both Kimber and Darla and did not get a 
response
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Megan Thibeault Oct 01, 2014 11:20 AM 
Task reassigned to Nicole Crane.
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Megan Thibeault Oct 01, 2014 11:20 AM 
I'm not sure if this is an issue. Try contacting
Darla or Kimber to see if this is an issue
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Meghann Thilberg Oct 01, 2014 09:45 AM 
A man came in needing assistance fixing the fax
machine that was just moved into ED 228.
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